Grievance Redressal
Grievance Escalation Matrix
Prescribed escalation matrix for clients raising grievances with this Investment Adviser.
📋 Grievance Escalation Matrix
| Designation | Contact Person | Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Principal Officer / Compliance Officer | Madhu Srinivas V | 37/1 Rajabather Street, T Nagar, Chennai – 600017, Tamil Nadu, India | +91 99622 84289 | vmadhusrinivas@gmail.com | [CONFIRM WORKING HOURS] |
Escalating Beyond the Adviser
If a grievance is not redressed within the specified regulatory timelines, it may be escalated to the official regulatory portals below:
- SEBI SCORES 2.0 Portal https://scores.sebi.gov.in/ (opens in new tab)
- SMART ODR Portal https://smartodr.in/ (opens in new tab)